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Getting Started

Which devices tin I spotter Eros Now on?

Eros Now is bachelor on computer, mobile and Boob tube. Information technology is compatible with whatever computer using a standard browser with the latest version of the Adobe Flash player installed.

Eros Now is bachelor for free on iOS Apple and Android devices.

Eros Now is also available on Apple TV, Amazon Fire TV, Android TV, Opera Boob tube and other select smart Idiot box devices. View all supported devices.

How do I install Eros Now?

Website

• To start watching movies and shows on ErosNow.com, you'll demand a calculator with the latest version of Flash or HTML5, along with a supported browser like Google Chrome, Firefox, Safari, or Cyberspace Explorer

Android

• Get to Google Play Store and download application - Eros Now Google Play
• Tap on "Install" button
• Wait until installation completes
• Click "Open up"

iOS

• Get to App Shop
• Search for Eros Now and download Eros At present - Eros Now iTunes
• Click "Open up"

Apple TV

• Launch Apple TV and search for Eros Now in the App Shop and download

Android Idiot box

• Launch Android Telly and search for Eros At present - Eros At present Android TV

Amazon Fire TV

• Launch Amazon Burn Television receiver and search for Eros Now - Eros Now Amazon Fire Boob tube

Google Nexus Player

• Launch Nexus Player and search for Eros Now - Eros Now Android TV

Opera TV

• Launch Television receiver with Opera TV and search for Eros Now in the App Store and install.

Note: Depending upon your subscription model, you will be able to watch the free/Premium movies.

How do I create an Eros At present account?

Click to play whatever championship. Simply enter your email address or sign up via Facebook.

If the content requires a paid subscription, you volition take to sign up for Eros Now Premium.

• If you sign up via an electronic mail address, you lot will exist asked to verify your email to finalize account cosmos
• For Eros Now Premium, yous won't need to verify your email address

What are the system requirements for Eros Now?

• To start watching movies and shows on ErosNow.com, you'll need a figurer with the latest version of Flash or HTML5, along with a supported browser similar Google Chrome, Firefox Safari, or Internet Explorer
• The Eros Now app for iOS can be installed for free on any iOS device running iOS version 7.0 or later
• The Eros Now Android app can be installed for free on whatever Android device running Android version 4.4.2 or later. To cheque the version of your Android device, get to the Settings card and select the "About telephone" option

For smooth playback of standard definition video, a broadband Cyberspace connection with a downstream bandwidth of at least 1.5 Mbps video is recommended. For high-definition video, 4.0 Mbps is recommended.

To make up one's mind your downstream bandwidth, get to www.speedtest.cyberspace. Click the green "BEGIN TEST" button. Once the test is consummate, you'll find your downstream bandwidth in the box that reads "DOWNLOAD SPEED."

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Account

To manage your Eros Now account, visit the Account Settings folio (under your name at the meridian-correct of the folio).

What current plans are available?

Currently we offer the post-obit subscription options:

• Eros At present Basic - free subscription - access to express titles and features
• Eros At present Plus - paid subscription – access to all movies with express features – monthly / almanac – only available in Republic of india
• Eros Now Premium - paid subscription - admission to all titles and complete features – monthly / annual

Why should I create a free Eros Now Basic account?

Eros Now Basic is an piece of cake and free way to experience a sample of everything Eros Now has to offer, including music and brusk-class videos, pic trailers, Eros Now Originals: Short Videos, and making-of videos—all with a valid e-mail address or signing upward via Facebook. When you choose Eros Now Bones, yous can immediately bask the post-obit benefits:

• Spotter all trailers, music videos and a option of Originals
• Stream unlimited music and create music playlists
• Share your favourite movies, videos, and songs with friends on social media
• Add together movies to your Watchlist to remember and scout in the future
• No ads

What is Eros Now Premium and how does it work?

Eros Now Premium offers the complete library of Eros Now entertainment in high-definition, including subtitles (for movies). The Eros At present library includes thousands of movies and Television episodes ready to stream instantly on your PC, Mac, Android device, iPhone, iPad, and Apple Idiot box. Click to see a list of all supported devices.

• Unlimited movies
• Unlimited Boob tube shows
• Subtitles
• HD Streaming
• Offline playback of movies on mobile & tablets
• Unlimited music
• Enjoy Eros Now Originals

How do I upgrade my account to Premium?

To update your Eros At present Basic account to Premium, follow the steps listed below:

Spider web

• Click 'Upgrade' on the top right of the webpage, select subscription plan, input valid payment method to complete upgrade

Android

• Click the carte du jour on the top right click the green 'Upgrade' push continue payment through Google Play or other payment method (if bachelor)

iOS

• Click account at the bottom, click the green "Upgrade to Premium" button proceed payment through your iTunes account

Apple TV

• Select the Premium flick you lot want to watch, select subscription plan, and continue payment through your iTunes account

You tin can likewise straight sign upwardly for a new Eros At present Premium account through any of these platforms.

I forgot my countersign. How practise I recover information technology?

To recover your Eros Now countersign:

• From ErosNow.com, click "Log in" from the top correct corner of the page
• From the dialog box, click "Forgot Password"
• Enter the email you employ for your Eros At present account
• Click "Send Electronic mail" and look for an email with a link to reset your password

How do I verify my e-mail address for Eros Now Basic?

When y'all sign up for Eros Now Basic via email address on Web, iOS, Android in sure countries, you lot will receive a link to verify your electronic mail address.

The verification link received will be agile for 5 days. You volition need to verify your electronic mail within 5 days to prepare a password and finalize business relationship creation.

If your verification link expires, you tin can send yourself another link by inputting your email accost again, the same way you did when you signed upward and clicking resend link.

If yous sign up via Facebook or sign upward for Premium y'all will non exist required to verify your email address.

Note: The verification link volition be in your e-mail inbox inside a few minutes after signing up. If yous don't meet the verification email, cheque your spam folder.

Can I sentry any flick on Eros Now with my Premium subscription?

Yes, yous can picket any Eros Now movie, TV bear witness, or video with your Eros Now Premium subscription, with subtitles in English and Standard arabic for most movies.

Tin can I hire or purchase private movies instead of ownership an Eros Now Premium subscription?

Currently, you can only watch movies as a subscriber.

How practice I redeem a promotional code?

Promotional codes are easy to redeem just follow the steps listed below:

Web

• Navigate to Redeem Promotional Code
• Sign in/sign upward to Eros Now account
• Input Promotional Code

Android

• Become to "Eros Now" log in page by taping on "Eros Now" app icon
• Go to the log in page and either sign in/sign up with a basic business relationship
• Go to "Accounts" section from the main menu bar
• Select "Redeem Promo Code " input valid promotional lawmaking
• Select "Redeem"

Note: Promotional codes can currently only be redeemed on Web and Android apps. If you redeem a promotional code, you lot are not eligible for other promotional offers similar free trials.

How practise I connect/disconnect my Eros Now account with/from Facebook?

Connecting your Eros At present account to Facebook lets you share your favourite movies, videos, and music with your friends on Facebook. To connect or disconnect your Eros Now business relationship to/from Facebook:

• From ErosNow.com, click "Log in" from acme correct corner of the page
• From the account bill of fare in the upper right, select "Account Settings".
• Click "Connect to Facebook" and follow the instructions

If you are already connected follow the same steps listed above and click "Disconnect from Facebook"

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Billing

To view your current Eros Now subscription, visit the Subscription section in Business relationship Settings folio (nether your name at the height-right of the page).

What are my payment options?

We currently take subscriptions to Eros At present Premium service with credit carte du jour (spider web), iTunes (iOS), Google Play (Android), mobile phone carrier (Android), and wallet ( web / Android). Depending on your country location will make up one's mind the payment options available.

Credit card

• Subscribe to Eros Now with your credit card when using Eros At present web. You tin can manage your subscription through the Subscription section in Business relationship Settings

Google Play

• Subscribe to Eros Now using your Google Play on your Android device. Manage your subscription with your Google Play account

iTunes

• Subscribe to Eros At present using your iTunes on your iPhone, iPad or Apple TV device. Manage your subscription with your iTunes business relationship

Pay by Mobile

• Subscribe to Eros Now by paying with your mobile telephone carrier. Straight carrier billing is available in 23 countries. Single fourth dimension payment is bachelor for each time flow. Recurring subscription billing is non supported at this time when yous pay by your mobile phone carrier

Pay past Wallet

• Subscribe to Eros Now past paying with your bank'due south Wallet service on web and mobile. Currently supporting Paytm, SBI Buddy, Freecharge, and Mobiwik. This feature is only available in India. Single time payment is available for each time menstruation. Recurring subscription billing is supported with Paytm but not supported by other Wallet providers at this time

How do I check to see how I am being billed?

Click this link to visit Business relationship Settings, your payment method will be listed under Subscription.

How practice I update my payment information for my Eros At present Premium subscription?

If yous subscribed to Eros Now Premium via ErosNow.com, follow these instructions to update your credit card payment information:

• Click "Log in" from superlative right corner of the page
• From Account Settings, click "Subscription"
• Click on "Update Billing Information"
• Enter your new payment information and click "Update"

If you subscribed to Eros Now from your iPhone, iPad, or Apple TV, manage your subscription through your iTunes business relationship.

If you subscribed to Eros At present from your Android device, manage your subscription through your Google Play account.

Note: You currently cannot update the e-mail address associated with your account.

Questions nearly your billing engagement?

If yous would like to know your side by side billing date or see your billing history, yous can visit the Subscription department under your Account Settings.

Your billing date is determined by the appointment you signed upwards for the account. You cannot modify your billing appointment unless you lot cancel your business relationship and restart it on the day you would like to be billed.

If you have questions about a transaction you have done using your Wallet business relationship with SBI Buddy, delight contact the FSS team of SBI at support.statebankbuddy@sbi.co.in with your transaction details or call +91 022-27523552.

Will I get a refund if I cancel my Eros Now Premium subscription?

If you cancel your Eros Now subscription, your Eros At present Premium subscription volition be cancelled at the end of the electric current billing wheel. You practise not receive a refund for the balance of your billing period. All the same, your current subscription will remain active until the cease of the billing period so you lot tin can go along to enjoy Eros Now.

There is no fee to abolish an Eros At present Premium subscription. Please annotation that at that place is no back up for refunds when paying by iTunes or mobile phone carrier. For PlayStore or Pay By Wallet: PAYTM, a GPA Gild (Playstore) or Paytem ORDER ID need to be provided to initiate the refund.

How practice I cancel my Eros Now Premium subscription?

If y'all subscribed to Eros Now Premium via Web, cancel your side by side Eros Now Premium subscription period past doing the following:

• On erosnow.com, click "Log in" from peak right corner of the folio
• From the upper correct, click "Business relationship Settings"
• Click the "Subscriptions" button
• Click on "Alter Subscription" and follow instructions to confirm
• Once complete, yous will receive an due east-postal service confirmation

If y'all subscribed to Eros Now from your iPhone, iPad, Apple TV, manage your subscription through your iTunes account.

If y'all subscribed to Eros Now from your Android device, manage your subscription through your Google Play account.

Notation: Uninstalling an app will not automatically stop your subscription. Y'all must abolish your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged at the starting time of the next monthly billing cycle.

How practice I restore a purchase?

Note: This only bachelor when purchasing using Google Play or iTunes.

Android

• Select slide bar on the Domicile screen
• Select Account
• Click on "Restore Transaction"
• One time the transaction is successful y'all volition exist taken dorsum to Featured screen

iOS

• Using Eros Now app, select Account
• Choose "My Settings"
• Select "Restore Subscription Purchase"
• Once the transaction is successful, you will be able to picket premium content

Apple Boob tube

• Select Settings folio
• Select "Restore Buy"
• Once the transaction is successful, you lot volition be able to watch premium content

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Functions

How do I turn on subtitles for movies?

Eros Now has English and Arabic subtitles for most movies. To admission subtitles, you must accept an active Eros Now Premium subscription. Subtitles are not available for TV shows, music videos, trailers, promotional videos, etc.

From ErosNow.com:

• Adjacent to the playback controls on the Eros Now video player, a "CC" button will announced. You can turn subtitles ON or OFF using the "CC" push

From the Eros Now iOS or Android mobile app:

• On the video player screen, a "CC" subtitles icon will appear to. To plough subtitles ON/OFF and choose the language, tap the icon

From Apple TV:

• Play the motion-picture show, Swipe down on your remote'due south touch surface to reveal the Info panel, go to Subtitles. Turn subtitles off/on and select the desired language

From Android TV & Amazon Burn Tv set:

• On the video thespian screen, next to playback controls a "CC" button will appear. You can turn subtitles ON or OFF using the "CC" button

How can I continue to watch movies and Tv shows I was watching before?

The 'Go along Watching' function works the same fashion for all platforms. You can starting time watching movies or TV shows on one platform, and resume watching on another.

• Play whatsoever movie or TV show
• End the video whenever you want
• Come to the Featured screen and refresh information technology once
• Y'all will see a "Keep Watching" department at the top with all of the movies and TV shows that you have not completed watching displayed with the most recently watched title displayed on the far left. Select title and the movie or TV program will resume where you terminal were
• Currently you can't edit or delete selections from the continue watching section

Notation: If the title is not bachelor on the platform y'all are using, it will not exist available in the Continue Watching section.

How exercise I add together a picture to my Watchlist?

From ErosNow.com:

• In one case you find a pic you desire to add to your Watchlist, hover your cursor over the film artwork to view the movie summary. And then click "+ WATCHLIST". Alternatively, from the championship'southward details screen, y'all tin also click on the + icon

From the Eros Now iOS or Android app:

• From a championship's details screen, tap "+ WATCHLIST" (iOS) or "ADD TO WATCHLIST" (Android)

From Apple Television, Amazon Fire TV, Android Idiot box:

• From a title'due south details screen click "Add TO WATCHLIST"

Annotation: To add together a title to your Watchlist, y'all must have an active Eros Now account.

Where tin can I find my Watchlist?

In lodge to view your Watchlist, you must start exist logged into your Eros Now account and have added at least i movie to your Watchlist.

From ErosNow.com:

• Go to the ErosNow.com characteristic screen, MY WATCHLIST is displayed in the showtime row

From the Eros Now iOS app:

• Tap the "Me" icon at the bottom of the application screen, so tap on "My Watchlist"

From the Eros Now Android app:

• From the navigation menu , tap "View Contour". Tap Watchlist

From Apple tree TV, Amazon Fire TV, Android TV:

• Login on the featured page, MY WATCHLIST row will announced near the top

How do I add a music track, anthology, or curated playlist to my personal music playlist?

To create, manage, and share music playlists, you must first have an Eros At present Basic or Premium account and be signed in to your account. Music playlists enable you to create a collection of music videos or audio tracks to be played in sequential order.

From ErosNow.com:

• From a list of tracks, like an anthology or curated playlist, click "+ Add together ALL" to add the entire set of tracks to a playlist. To add a subset of tracks to playlist, merely select one or more tracks and click "+ Add TO"

From the Eros At present: iOS & Android app:

• To add complete albums to a playlist, tap the "+ ALL TO PLAYLIST". To add a single runway to a playlist, tap on the overflow menu icon next to the rail name and then tap "Add TO PLAYLIST"

Where can I find my saved Eros Now playlists?

To admission your playlists, you must first exist logged into your Eros Now account and have created one playlist.

From ErosNow.com:

• Hover over your name at the top-right of the page, select My Profile
• Click on the "My Playlists" button
• Locate saved playlists under "Playlists"

From the Eros Now app for iOS:

• Select the "Me" icon at the bottom of the application screen Tap "Playlists"

From the Eros Now app for Android:

• From the featured screen, slide open up the navigation drawer
• Tap "View Profile"
• Tap "Playlists"

Downloading on Eros Now

If you lot have a Premium subscription, you can download movies to your iOS or Android device so you can scout when you do not have an internet connectedness.

To download titles from Eros Now on your mobile device, you lot will need:

• iOS 8.0 or later
• Android iv.4.2 or subsequently
• An internet connectedness
• The latest version of the Erosnow iOS or Erosnow Android app

How to download a movie championship?

• Utilize the Eros Now app on your mobile device
• Be logged in with a valid Eros Now Premium account
• Navigate to the movie you desire to download
• Click 'Download'
• Choose your download video quality 'Depression, Medium, High'
• Low: downloads fast just is lower quality
• Medium: takes longer to download but quality is better
• High: takes longest to download just is high quality
• In one case the championship has completed downloading, you tin access it from the My Downloads department of the app

Annotation: Make sure you have 2x memory costless on your phone to download a pic. Ex. If trying to download a 500mb moving picture, you will need 1gb free.

How to scout a downloaded picture?

• To access titles, y'all've already downloaded on your device
• Navigate in the Eros Now app to your profile
• Click My Downloads
• Tap the Play icon

How to delete a downloaded picture:

• Become to My Downloads
• Click on "X" button of the picture show that you want to delete and Select OK
• Y'all can too delete by going to the "Pic Particular" screen and click on Remove Download button
• Select OK

What to do in case of Insufficient Storage is shown while trying to download

• Click Download
• Click on Manage Storage
• Y'all will exist taken to Storage Settings on your device where you tin can costless up space to Download

Downloaded moving-picture show does non play or says "License Expired"

• Go to My Downloads page
• Brand certain the phone is connected to internet and play the moving-picture show. This volition renew the license and play the movie

How do I use Stickers with my iOS Apple tree device?

Stickers are a cool way to ship Eros At present messages to friends. Available to anyone with iOS x.

• Download the Eros Now app from iTunes App shop
• Become to iMessage on your iOS device
• Initiate a message with a friend
• Select the App Store icon almost the text input box and select Eros Now icon from the list
• Select the desired sticker and click on send

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Devices

Does Eros Now have a mobile app?

Yes. Eros Now has a gratuitous app for both iOS and Android. Download the iOS app from the App Store and the Android app from Google Play.

Which Apple devices back up the Eros Now app?

The complimentary Eros Now app for iOS tin can be installed on any iOS device running iOS version seven.0 or later. This includes:

• iPad two or later ( Click here to identify your iPad model )
• iPhone four or later ( Click here to identify your iPhone model )
• iPod Affect 5th generation or afterward
• Apple TV (4th generation)

Which Android devices back up the Eros Now app?

The Eros At present Android app can be installed on whatsoever Android device running Android version 4.4.ii or later. To check the version of your Android device, go to the Settings menu and select the "Nearly phone" option.

Tin can I create an Eros Now account on the Eros Now mobile app?

Yes. Yous tin can create a free Eros Now Basic account on both the Eros Now app for iOS and Eros Now app for Android. You can also subscribe to Eros Now Premium on both platforms using an in-app buy with the associated shop.

How practice I utilize Chromecast to watch Eros Now movies on TV?

To watch Eros At present titles on your Boob tube using Chromecast:

• Make sure your Chromecast and iOS or Android phone are connected to the same Wi-Fi network
• Launch the Eros At present mobile app
• At the peak of the app, tap the Chromecast icon in the navigation bar. If you do not see the Chromecast icon, close and re-open up the app
• From the listing of available Chromecast devices, select yours
• Notice a picture show y'all want to play and tap the Play icon
• Android users - make sure your captions are turned on in your phone's Organisation Settings under Accessibilty

Note: some titles volition not playback due to licensing and video protection requirements from championship possessor.

To stream movies from laptop to Chromecast, yous must have:

• Chrome browser installed
• Install the cast button for Chrome browser for steps click the link - installing bandage button on chrome browser
• Be on the same network as your Chromecast
• Discover a movie you want to play, select the cast push button

Tin I watch Eros At present on my Apple Television set?

Yes, Eros At present is available on the new Apple Idiot box (quaternary Generation). To download it, become to the App Store on your Apple tree Telly and login. You also tin can use Airplay with the Eros At present application to stream movies from your iPad or iPhone to your Apple tree TV.

View All Supported Devices

How do I use Airplay to watch Eros Now movies on my Apple Tv set?

To use Airplay:

• Download the Eros Now iOS app from your iPad or iPhone
• Brand sure your device and Apple TV are on same network
• Launch the Eros Now app on your iOS device and begin playing the flick yous wish to view via your Apple tree Tv. From the play screen, look for the Airplay icon and pair it to your Apple TV. From here, you can also modify your subtitle preferences. Read Apple tree's detailed instructions for more data

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Troubleshooting

I'm experiencing video streaming issues (choppy video playback, videos that stop and start, videos don't play) with Eros Now. What should I do?

Video streaming bug on Eros Now are usually easily resolved through the following suggestions:

• Check your bandwidth. For a good streaming feel, you demand a skillful broadband Internet connectedness. For shine playback of standard definition, a broadband Net connectedness with a downstream bandwidth of at least ane.v Mbps video is recommended. For high-definition video, four.0 Mbps is recommended. To make up one's mind your downstream bandwidth, go to www.speedtest.net. Click the green "BEGIN Exam" button. One time the test is complete, you'll find your downstream bandwidth in the box that reads "DOWNLOAD SPEED."
• Interruption or close other applications. If you are running any bandwidth-intensive applications anywhere on your network such as some other video streaming service (e.grand. YouTube, Netflix), a music streaming service (east.yard. Spotify, Saavn), a communications service (east.one thousand. Skype) or file movement services (due east.grand. Dropbox), endeavor pausing or closing those applications while yous use Eros Now
• Effort restarting your abode network. Unplug your modem and home router from your ability connection. Plug in your modem and wait until all the indictor lights are blinking. Plug in your domicile router. When your router lights are all blinking properly, restart your computer and try streaming your picture again
• Move your device closer to your Net connection. If you lot are watching Eros Now videos over a wireless (Wi-Fi) connection, try moving your computer or device closer to your router. Or, when possible, use a wired connectedness
• Be sure to have the latest version of software installed. If you are using Eros At present on your computer, make sure you have the latest browser and version of Adobe Wink installed
• Try some other uniform browser. If yous are using Eros Now on a browser, try another supported browser or reboot your computer or device
• Articulate your browser cache
• Update firewall. If you lot utilize firewall software, add ErosNow.com as a trusted site

Why is the video quality and then poor on my Apple or Android device?

Our goal is to deliver an optimal streaming experience to all Eros Now users. When you use Eros Now on a slow network connectedness, we automatically adjust to the best quality for your network speed to ensure that you go a shine playback.

If y'all are using our service via the Eros Now app on a mobile device, connect to a loftier-speed Wi-Fi network whenever possible. If 1 isn't available, try using a faster 4G mobile connection.

Videos won't play at all. What should I do?

If you are able to admission Eros Now, but are unable to stream a picture, examination your bandwidth speed. Usually, if you cannot play a video, information technology is considering your network speed is also low.

If your network speed is sufficient ( minimum 1.5 Mbps ) and you are still not streaming video from ErosNow.com, try these tips:

• Cheque to see if any antivirus or firewall software is blocking tertiary-party Flash content
• Update Adobe Flash to the latest version
• Attempt upgrading your browser to the latest version. Or try a different compatible browser

If yous are streaming from the Eros Now Android or iOS app, try these tips:

• Delete the Eros At present app and re-install it from the App Store or Google Play
• Plow off your telephone and turn it back on

I'grand experiencing audio/sound bug on ErosNow.com. What should I practise?

If you lot experience no audio while streaming movies on ErosNow.com, attempt the following suggestions:

• Verify that the book setting on the Eros At present video player is right. You lot can observe the book setting in the playback bar underneath the video player. (To expose the playback bar, move your mouse onto the player.) The volume setting is on the correct side of the role player
• Verify that your computer'southward volume is not muted and is turned up high enough. On a Mac, the book controls are toward the top right of your keyboard. On a Windows PC, double-click the volume control in the System tray
• Try testing your computer'southward audio through another awarding or web site
• Endeavor quitting your browser and re-launching your Eros Now movie

I am paying for an Eros At present subscription but cannot watch Eros Now Premium titles. What tin can I practice?

If you are being billed monthly for an Eros At present Premium or Plus subscription but are unable to watch movies, you might be logging in with an email accost that is non associated with your paid subscription. Confirm by doing the following:

• From ErosNow.com, click "Log in" from height correct corner of the page. If y'all are currently logged in, log out and log in again
• Afterwards logging in, click the "Account" link at the height right and then click "Subscriptions"
• Make sure that the business relationship associated with your email address has an active subscription

I forgot my password. When I tried to reset information technology, I received an error that my electronic mail address is non recognized. What should I do?

When you submit your email address in the Forgot Password dialog and you run across the bulletin "Y'all are not registered for this service using this email", and then that particular email address is not associated with an Eros Now account. Delight check all e-mail addresses y'all may have used, including those you might non usually associate with online subscriptions.

I can't log in at all. What should I do?

If you do non meet the "Log In" link in superlative right corner of ErosNow.com or if nothing happens when you lot enter your login data, exist certain y'all accept enabled JavaScript and cookies via your browser's advanced settings.

I am not able to download a video. What could be the outcome?

Yous demand 2x movie size of internal storage available to download a movie then you might not have sufficient space in the memory of your telephone. After downloading, the movie will non take upwards 2x retentiveness.

Ex. – You demand 1gb bachelor on your device to download a 500mb motion picture. Afterwards download and processing, downloaded picture will just take up 500mb of space.

What do I practice if my TV activation lawmaking is not working for Android TV or Amazon Burn down?

The activation code displayed on Android TV or Amazon Burn down expires after 5 minutes if it is not redeemed. Select "Get a New Code" button to get a fresh code displayed.

I upgraded my Eros Now account but still can't watch premium movies on my Android Goggle box or Amazon Fire device. What can I do?

Afterward successfully upgrading an Eros Now Basic business relationship to Premium, you must log out of the app and re-login again with the same business relationship credentials.

How practice I study an effect about Android TV & Amazon Fire Idiot box?

We need data about your account and the specific consequence. This includes your account type and version number of application, which can be plant by scrolling to the bottom of the featured page of the awarding and selecting the "about" button. Bulletin support@erosnow.com with the consequence you are facing.

Having problem verifying your account?

If you didn't receive a verification e-mail, check your spam folder. Be sure you inputted your e-mail correctly. If the link has expired simply input your e-mail accost again and click resend link to go a fresh link.

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For Mzaalo Freemium users:

How practice I get the Mzaalo Freemium program?

Yous can log on to Eros Now app or website and choose the Mzaalo program on the plan page after creating a valid account

Tin I watch movies for complimentary without an account?

No. Yous have to be a registered Eros Now user to avail this experience

What are Rewards? How do I avail them?

With the new Mzaalo experience. You earn rewards for each action (login, watch a video etc) and these will be available for you to track in the Rewards section of the app/website in your account/contour

Where do I redeem my Mzaalo rewards?

To redeem your reward points, download the Mzaalo app to view the offers and redeem against your reward points

Can I watch content without ads?

Aye. You can get an Eros Now Premium business relationship and go a consummate advertizement gratuitous experience with features like download and offline watching

I upgraded from Mzaalo Freemium to Eros At present Premium. But cannot see my rewards section on the app. What practise I do?

Your reward points are safe and are accumulated confronting your account. Simply download the Mzaalo app and login to redeem your rewards

Will I still have access to rewards after my upgrade from Mzaalo Freemium?

Yes. Your rewards are stored against your account. Premium subscribers do non get rewards for actions. Only this characteristic will be before long added for paying subscribers.

My free videos are not playing. What do I practice?

Information technology is possible that you may have an ad blocker enabled on your device/browser. Visit extensions/preferences and deactivate the advertising blocker. Refresh the screen and first watching

Looking for Terms & Atmospheric condition?

Cheque out - https://mzaalo.com/terms-and-weather

Couldn't find an answer to your query, don't worry! We got your back. Please write to support@erosnow.com and we will get back to you at the earliest

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Source: https://erosnow.com/helpcenter

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